Shipping Policy

Thank you for shopping with us! We strive to provide you with the best possible shopping experience and ensure that your order arrives on time and in perfect condition. Below you will find our shipping policy with important details about shipping methods, costs, and delivery times.

1. Order Processing

• Processing Time: All orders are processed within 1–2 business days (excluding weekends and holidays). You will receive an email confirmation once your order has been processed and shipped.
• Order Cancellations: If you wish to cancel your order, please contact us within 24 hours of placing the order. Once your order has been processed and shipped, it cannot be canceled.

2. Shipping Methods and Costs

We offer a variety of shipping methods to meet your needs, including standard and expedited shipping. Shipping costs are calculated based on the size, weight, and destination of your order.

• Standard Shipping: Delivery typically takes 5–7 business days.
• Expedited Shipping: Delivery typically takes 2–3 business days.
• Overnight Shipping: Delivery typically arrives the next business day (available for certain products and locations).

Shipping rates will be provided at checkout based on your shipping address and selected shipping method.

3. Shipping Timeframes

• Domestic Shipping: Delivery times vary depending on your location and the shipping method chosen. Please allow 1–2 business days for order processing, and then the appropriate shipping time based on your selected method.
• International Shipping: We currently ship to a variety of international locations. Delivery times vary based on destination and customs processing. International orders may take 7–21 business days to arrive.

4. Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package. You can also check the status of your order by logging into your account on our website.

5. Shipping Restrictions

• We currently only ship to [list countries or regions]. If you are located outside of these regions, please contact our customer support team for assistance with international shipping inquiries.
• Some products may have shipping restrictions due to size, weight, or hazardous materials regulations. If any items in your order are restricted, we will notify you and help you find an alternative solution.

6. Customs, Duties, and Taxes

For international orders, the recipient is responsible for any customs duties, taxes, or other fees that may be imposed by the destination country. We recommend checking with your local customs office for details on potential charges before placing an order.

7. Missing or Damaged Packages

If your package is missing or arrives damaged, please contact us immediately at [customer service email] or call us at [customer service phone number]. We will work with you to resolve the issue as quickly as possible. Please keep all original packaging and items in the condition they arrived for insurance purposes.

8. Address Accuracy

Please ensure that the shipping address you provide is accurate. We are not responsible for lost packages due to incorrect or incomplete address information. If you notice an error in your address, contact us as soon as possible so we can correct it before your order is shipped.

9. Delivery Issues

If there are any issues with delivery, such as delays or lost packages, we will do our best to assist you. However, we are not responsible for any delays caused by the shipping carrier, including weather-related delays or issues outside of our control.